Lumen Health
Appointment reminders and post-visit follow-ups send themselves; anything unusual in a reply is routed to a nurse.
Customers
Most of them aren't technical teams. The first workflow usually solves one small thing — then a colleague sees it, and there's a second and a tenth.
Store managers used to type yesterday's revenue, waste and stockouts into a group chat by hand. Now Bavis pulls the numbers from the POS and inventory system at 5am, reconciles the differences, writes the daily report and flags anything that needs restocking before the first customer walks in.
More stories
Appointment reminders and post-visit follow-ups send themselves; anything unusual in a reply is routed to a nurse.
Late, damaged and mis-addressed orders are classified automatically and pushed to the right owner with the context attached.
Inbound enquiries are categorised, ranked and answered with a draft, so advisors only handle the real conversations.
“We don't have an engineer. What made it stick is that I can read every step — when something goes wrong, I know exactly where to fix it.”
Tell us about the most time-consuming thing on your week and we'll work out together whether it can run itself.